Here are answers to frequently asked questions about the settlement. Detailed information about the settlement is contained in the Class Notice and Settlement Agreement.

If you do not find an answer to your question here, please contact us directly.

About The Settlement

Why did I receive this settlement payment?

Your settlement payment is the result of a settlement in the Walmart Palm Scan Settlement Lawsuit.

The Lawsuit was about whether Walmart Inc. violated the Illinois Biometric Information Privacy Act (BIPA). BIPA prohibits private companies from capturing, obtaining, storing, transferring, and/or using an individual’s biometric identifiers and/or biometric information, including fingerprint or hand geometry scan data, without first providing an individual with certain written disclosures and obtaining written consent. The Lawsuit alleged that Walmart violated BIPA by collecting palm scan data from Walmart employees in Illinois through its cash recycler system without first providing written notice or obtaining written consent.  Walmart denied the allegations in the Lawsuit and denied any violation of the law. Both sides agreed to the settlement to resolve the case. The Court did not decide whether Walmart violated the law.

Who received a settlement payment from the settlement?

Eligible class members who timely returned valid claim forms were sent settlement payments.

If you chose to receive your settlement payment by check, please cash your check by January 8, 2022 or it will be void.

If your address changed recently, please contact the Settlement Administrator.

How do I get a settlement payment?

To receive a settlement payment, you must be a Settlement Class Member and have completed and submitted a timely and valid Claim Form.

It is too late to submit a Claim Form now.

How will I receive my settlement payment?

Eligible class members could select electronic payment or payment by check. If no payment election was made, eligible class members were sent checks in the mail to the address provided in their claim form.

I need my check reissued. What should I do?

To request a check reissue, write to the Settlement Administrator at:

Settlement Administrator:
Walmart Palm Scan Settlement
P.O. Box 2006
Chanhassen, MN, 55317-2006

Please do not contact Walmart.

Is it too late to receive a settlement payment if I did not timely submit a claim form?

Yes, it is too late. If you did not timely complete and return a claim form by May 4, 2021, you are not eligible to receive a settlement payment. No exceptions can be made.

What if I have more questions?

If you still have questions, you may call the Settlement Administrator toll-free at 877-821-0124, or email the Settlement Administrator at

More details are in the Settlement Agreement.  You can also write with questions to:

Walmart Palm Scan Settlement
P.O. Box 2006
Chanhassen, MN, 55317-2006

Finally, you can contact the lawyers representing class members at 312-419-1008.